"Choose a paid plan to start generating."
Generating needs a paid plan. Pick one on the plans page.
"Not enough credits."
The generation costs more than your balance. Buy a top-up, upgrade your plan, or wait for your monthly refill.
"Payment for your plan is past due."
Your last payment didn't go through. Update your card in Settings → Manage billing. While a payment is past due, plan credits are paused; top-up credits are kept.
"This request can't be processed because it violates our safety rules."
The prompt or an upload hit one of our safety rules. Reword it; the reserved credits are returned.
A generation failed
This is usually a temporary problem at the model provider. The credits are refunded automatically; try again, or try another model.
"Choose a non-empty file up to 75 MB."
Uploads must be under 75 MB. Compress the video or image and try again.
My job is waiting
You've reached your plan's limit of generations running at once, so new ones wait in a queue and start automatically.
"This service is not available in your region."
Kubflow isn't available in a few countries.